top of page

Privacy
Policy

Sharbat Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website, purchase our products, or otherwise interact with us. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information about you in various ways, including:

1.1 Information You Provide to Us

  • Personal Information: When you make a purchase or create an account, we may collect your name, email address, phone number, shipping and billing address, and payment details.

  • Communication Information: If you contact us, we may collect details about your inquiry and our response.

1.2 Information We Collect Automatically

  • Device Information: We collect details about the device you use to access our website, such as IP address, browser type, operating system, and device identifiers.

  • Usage Data: We gather data on how you interact with our website, including pages viewed, links clicked, and time spent on the site.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to improve your browsing experience and gather analytics. For more information, please refer to our Cookie Policy.

1.3 Information from Third Parties

  • Payment Providers: We may receive payment verification and transaction details from our payment processing partners.

  • Social Media Platforms: If you engage with us on social media, we may collect your public profile information and any content you post about us.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Fulfill Orders: Process payments, ship products, and manage returns or refunds.

  • To Improve Our Services: Analyze user behavior and preferences to enhance our website and product offerings.

  • To Communicate with You: Send order confirmations, promotional emails (if opted-in), and respond to inquiries.

  • For Legal Compliance: Comply with legal obligations and enforce our terms and conditions.

 

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who help us with website hosting, payment processing, shipping, and email communications.

  • Legal Authorities: When required by law or to protect our legal rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets.

 

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Once no longer required, your data will be securely deleted or anonymized.

 

5. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request that we correct any inaccurate or incomplete information.

  • Deletion: Request the deletion of your personal data, subject to certain conditions.

  • Restriction: Request the restriction of processing your personal data.

  • Objection: Object to the processing of your personal data for direct marketing purposes.

  • Data Portability: Request the transfer of your personal data to another service provider.

To exercise these rights, please contact us at info@yaldatea.com

 

6. Security Measures

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

7. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more details, please review our Cookie Policy.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.

 

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the "Last Updated" date.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

yalda@yaldatea.com

bottom of page