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Accessibility Statement

At Yalda Tea, we are committed to ensuring our website and services are accessible to all individuals, including those with disabilities. We strive to provide a seamless experience for all users, regardless of their abilities or the technologies they use.

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1. Our Commitment

  • We aim to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level.

  • We are continuously improving our website's accessibility to ensure it remains inclusive and user-friendly.

  • We welcome feedback from our users to identify and address accessibility issues promptly.

 

2. Accessibility Features

Our website includes the following accessibility features:

  • Keyboard Navigation: All website functions can be accessed using a keyboard.

  • Screen Reader Compatibility: Our content is structured to be compatible with screen readers, with proper use of headings, labels, and alt text for images.

  • Text Alternatives: Non-text content, such as images and icons, includes descriptive alt text.

  • Adjustable Text Size: Users can adjust the text size through their browser settings to enhance readability.

  • Color Contrast: We ensure sufficient contrast between text and background to improve visibility for users with visual impairments.

 

3. Ongoing Efforts

We recognise that accessibility is an ongoing process, and we are committed to:

  • Regularly reviewing and updating our website to address new accessibility challenges.

  • Training our team on accessibility best practices.

  • Conducting periodic audits to identify and fix potential issues.

 

4. Third-Party Content

While we strive to ensure that all third-party content and tools integrated into our website are accessible, we cannot guarantee full compliance for content outside our control. If you encounter issues with third-party features, please let us know.

 

5. Feedback and Assistance

If you experience any barriers or have suggestions to improve accessibility, please contact us:

Yalda Tea
Email: yalda@yaldatea.com

We aim to respond to accessibility-related inquiries within 5 business days.

 

6. Compatibility

Our website is designed to be compatible with modern browsers and assistive technologies, including:

  • Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge.

  • Screen readers such as NVDA, JAWS, and VoiceOver.

 

7. Limitations

Despite our efforts, some accessibility limitations may exist. We appreciate your understanding and encourage you to contact us if you encounter any challenges.

 

8. Updates to This Statement

We may update this accessibility statement as our practices evolve or in response to user feedback. The updated statement will be posted on this page.

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